Support for Your Claims and Benefits Operations
Get help with claims and benefits support through phone, email, in-app help, or real time assistance from the DataGenix support team. We help payors and administrators keep their claims and benefits operations running smoothly so issues are resolved quickly and service remains consistent.
Talk to Us
Get quick answers by phone
Call us for direct assistance with your question or issue. Our team is available to help you get the answers you need.
1-866-DATAGENIX (U.S.) or 001 951 222 2033 (Outside U.S.)
Call us for direct assistance with your question or issue. Our team is available to help you get the answers you need.
1-866-DATAGENIX (U.S.) or 001 951 222 2033 (Outside U.S.)
Click “Help”
Access help instantly in the application
Use the “Help” button in the application for immediate support from our customer support system. This gives you quick access to information about your question or issue.
Use the “Help” button in the application for immediate support from our customer support system. This gives you quick access to information about your question or issue.
Send Us an Email
Send detailed questions by email
Email support@datagenix.com with your question or details so we can assist you as soon as possible.
Email support@datagenix.com with your question or details so we can assist you as soon as possible.
Get Real-Time Customer Support
Connect directly with support
Use our real time Customer Support Center, shown in the Claims Solution technology, to access live support for your device or application issue.
Use our real time Customer Support Center, shown in the Claims Solution technology, to access live support for your device or application issue.
